Save & Convernient Delivery 30-Day Return

FAQ

Welcome to the Shiny Light Retail LLC FAQ section! We’ve compiled answers to some of the most common questions to make your shopping experience seamless. If you don’t find the information you’re looking for, feel free to contact us for further assistance.

1. What types of products do you offer?

We specialize in children’s furniture and toys, offering high-quality, safe, and stylish products designed to inspire creativity and comfort in your child’s space.

2. Do your products meet safety standards?

Yes, all our products comply with international safety standards to ensure the safety and well-being of your children.

3. How can I place an order?

You can easily place an order through our website by adding items to your cart and proceeding to checkout.

4. What payment methods do you accept?

We accept major credit cards, debit cards, and online payment platforms such as PayPal.

5. Do you offer shipping services?

Yes, we offer fast and reliable shipping to most locations. Shipping costs and delivery times vary depending on your location and order size.

6. Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number to monitor your package’s journey.

7. What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. For more details, please visit our Refund and Returns Policy page.

8. Do you offer assembly services for furniture?

Currently, we do not offer assembly services, but our furniture comes with detailed instructions for easy assembly.

9. Are there any discounts or promotions available?

We frequently run special promotions and discounts. Be sure to subscribe to our newsletter or check our website for updates.

10. How can I contact customer service?

You can reach us via email at contact@shinylighthome.com or call us at +1 (727) 294-59-39. We’re here to help with any questions or concerns.